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AI-Native PMF: "Why 90% of AI Tools Are Built Wrong for Enterprise", Pricing AI for a Buyer Too Comfortable with Seat-Based, and Hot Takes on AI for Sales Teams with Pocus' Alexa Grabell
Editor’s note: This new Relay by Chargebee series features field notes from AI-native SaaS founders as they tinker, build, and monetize their paths towards a new kind of product-market fit playbook. This post captures …
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1
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11
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May 21, 2025
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AI-Native PMF: Building an AI-Native CRM, Designing Human-in-The-Loop Workflows, and How "Customers Vote with Their Wallets" on Pricing Models with folk's Simo Lemhandez
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0
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36
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April 12, 2025
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AI-Native PMF: Question Base — AI's “Very Real” Cold Start Problem, Managing High-Stakes Hallucinations, and Balancing Adoption and Costs with a Freemium Strategy
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0
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286
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February 7, 2025
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AI-Native PMF: Differentiating Against Generic AI Tools, Lessons on Value and Margins from Three Pricing Model Evolutions, and Strong Hunches on AI-Native Building with Sudowrite’s Amit Gupta
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0
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143
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April 7, 2025
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Dropping Per-Seat Pricing after 14 Years, Creating a Customer-First Usage-Based Model, and Reckoning with an AI-Catalyzed Innovator’s Dilemma with Help Scout’s Nick Francis
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0
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125
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April 18, 2025
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"I Psyoped Sam Parr" - BTS Notes on Winning Big Logos Early, Building in an Era When "SaaS Has Been Picked Over," and Why Community Is the Growth Channel of the Future with River's Co-Founder, Rae Lambert
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0
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66
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March 7, 2025
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“The State of the Market Matters More Than Its Size” and Other Notes From Building for an Always-Under-Pressure ICP with Goldcast’s Co-Founder, Palash Soni
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3
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132
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October 7, 2024
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Niching as a Learning Tool, Prioritizing Teams over Users, and Building at The Intersection of Technology and Culture with Flat’s Co-Founder, Seth Purcell
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1
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89
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October 5, 2024
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Solving B2B Distribution with Viral, Persona-Focused Work Humor, Navigating Growth Plateaus, and Other Notes on Making Singular Bets with tl;dv’s Co-Founder, Raphael Allstadt
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1
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460
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April 2, 2024
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“Sharing Our Experiences, Wins, and Lessons is Also Humbling. It Keeps Us Honest,” and Other Notes on Building a Customer-First, Bootstrapped Business with Canny’s Co-Founder, Sarah Hum
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0
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612
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February 9, 2024
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Why the Lean Startup Approach Doesn't Work (as Often), Why PMF Surveys (Alone) Aren’t That Helpful, and Other Notes on Building Opinionated Software with June’s Co-Founder, Enzo Avigo
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2
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927
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January 26, 2024
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“One of Our First Engineers Had Been Working in Tech for 30 Years” and Other Notes on Deliberately Hiring Senior People Early with Recast’s Co-Founder, Michael Kaminsky
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1
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423
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December 12, 2023
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"As We Scale, We Operate More Like a Typical (Horizontal) B2B SaaS Business Rather Than a Vertical One” and Other Lessons on Building an Ag-Tech SaaS with Regrow Ag’s Co-Founder, Anastasia Volkova
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2
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455
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December 11, 2023
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The Trouble with Building too Close to User Love, Why PLG Requires Balancing 4 Different Roadmaps, and Other Earnest Notes from Winding Down a Startup with Kairn’s Co-Founder, Patricia Bernasconi
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1
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607
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October 3, 2023
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Scaling an Open Source Tool While Running an Agency, Giving Back Control with On-Prem Deployments, and Bootstrapping Decisions with Flagsmith’s Founder, Ben Rometsch
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2
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542
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July 18, 2023
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Prioritizing Engineering Momentum over Accurate Timelines and Building on the Merits of a Car When Users Might Want Faster Horses with Compose’s Co-Founder, Rami Kalai
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2
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552
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July 4, 2023
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How the Founder Persona Likely isn’t Your ICP, Why Biz Fundamentals Trump All Silicon Valley “Must-Haves”, and Other Recognitions with Basis’ Founder, Bebe Kim
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1
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704
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June 19, 2023
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Why “Charge More” is Way-Easier-Said-Than-Done Advice, and Other Data-Driven Pricing Lessons with Uizard’s Co-Founder, Tony Beltramelli
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2
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703
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May 22, 2023
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Why “Move Fast and Break Things” is Outdated Advice, Prioritizing Quality and Speed, and Crossing 15K Users with Jam’s Co-Founder, Dani Grant
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2
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893
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April 28, 2023
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“Design Partners are Just Early Customers” and Other Notes on Structuring Early-Stage Research with Spellbound’s Founder, Akshaya Dinesh
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2
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993
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March 29, 2023
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“In B2B, Don’t Just Know Your TAM, Ask How Many Users Will Likely Become Experts” and Other Essential Reminders with Dragonboat’s Founder, Becky Flint
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1
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913
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March 7, 2023
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When to Switch on the Customer-Led Mode, Pivoting (4 Times) towards PMF, and Other Discerning Realizations with Summit’s Founder, Matt Wensing
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4
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1261
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March 2, 2023
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"No One is Coming to Save Us," The "Need to Reestablish PMF," and Other Earnest Founder Commits for 2023
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1
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1385
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February 13, 2023
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SaaS Founders at Work '22 Edition: 42 Inspiring Heuristics and Hunches from 194 Years of Building
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1
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1619
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January 22, 2023
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Finding (and Navigating) the Middle Ground Between a Hypergrowth Startup and a Lifestyle Business with Sudowrite’s Co-Founder, Amit Gupta
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2
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1029
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January 12, 2023
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The Mechanics of Commercializing and Scaling an AI-First, B2B Startup with Thematic’s Co-Founder, Alyona Medelyan
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2
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1165
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November 21, 2022
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Validating and Selling a Technically-Difficult Idea, Serving 2 Personas, Fundraising in a Tough SaaS Setting, and Working In-Person with Merge’s Co-Founder, Shensi Ding
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2
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2235
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November 12, 2022
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Bringing Early Adopters on to the Cap Table, Being COOs of Potential Users, and Other Community-First Ways of Building with Passionfroot’s Co-Founder, Jennifer Phan
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2
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906
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August 9, 2022
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Pivoting Despite PMF, Why You Don’t Need Top Talent across Functions, and Other People-first Insights with Eduflow’s Co-Founder, David Kofoed Wind
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2
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1166
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May 17, 2022
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Taking on Zoom by Targeting a Beachhead Market, Pricing as a PMF Filter, and Other Lessons in Early Traction with Butter’s Co-Founder, Jakob Knutzen
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1
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1458
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May 6, 2022
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