Relay by Chargebee

Topic	Replies	Views	Activity
Welcome to Relay! Hi there! Welcome to Relay. We are so excited to have you here! :slightly_smiling_face: Ever since Jan 23rd, 2020, when EnjoyHQ’s co-founder, Sofia Quintero, drafted and shared her earnest notes on starting up, Relay…	1	4883	December 6, 2019
“I Don’t Think You Can Have a Great Product Unless It’s Freemium” and Other Notes on Growing in an Established SaaS Category with Loops’ Co-Founder, Chris Frantz Heuristics and Hunches crowded-markets , freemium , product	1	501	May 13, 2024
The Power of Intuitive Tech, “Juicing It” as a Usage (and Joy) Driver, and Other Notes on Shaping a Disciplined-Yet-Freeing Product Path with Arcade’s Co-Founder, Caroline Clark Heuristics and Hunches freemium , goal-setting , founders-self , product	2	485	April 18, 2024
Solving B2B Distribution with Viral, Persona-Focused Work Humor, Navigating Growth Plateaus, and Other Notes on Making Singular Bets with tl;dv’s Co-Founder, Raphael Allstadt Heuristics and Hunches founders-self , hiring , operating-principles , pmf , marketing-mix	1	417	April 2, 2024
I'm Patricia from Kairn, learning how to build a top Product Hunt campaign What Am I Missing bootstrapping , fundraising , product-launches	1	860	February 10, 2024
“Sharing Our Experiences, Wins, and Lessons is Also Humbling. It Keeps Us Honest,” and Other Notes on Building a Customer-First, Bootstrapped Business with Canny’s Co-Founder, Sarah Hum Heuristics and Hunches culture , bootstrapping , product , operating-principles , pmf	0	590	February 9, 2024
Why the Lean Startup Approach Doesn't Work (as Often), Why PMF Surveys (Alone) Aren’t That Helpful, and Other Notes on Building Opinionated Software with June’s Co-Founder, Enzo Avigo Heuristics and Hunches product-led-growth , positioning , customer-research , product , pmf	2	852	January 26, 2024
“How Moving Away from Per-User Pricing Helped us 4X our Growth, Why We Were Moving Back, and Why We Won’t (For Now)” with Tability’s Co-Founder, Sten Pittet Heuristics and Hunches product , categories , pricing	12	1542	January 11, 2024
Solving a Truly Universal Problem, Competing with Software Built in The 80s, SMB Notes from Xero, and Other Observations with Tallyfor’s Co-Founders, Peter and Ben Wen Heuristics and Hunches hiring , operating-principles , churn , competitive-markets	2	358	December 23, 2023
“One of Our First Engineers Had Been Working in Tech for 30 Years” and Other Notes on Deliberately Hiring Senior People Early with Recast’s Co-Founder, Michael Kaminsky Heuristics and Hunches capital-efficiency , hiring , fundraising , pmf	1	382	December 12, 2023
"As We Scale, We Operate More Like a Typical (Horizontal) B2B SaaS Business Rather Than a Vertical One” and Other Lessons on Building an Ag-Tech SaaS with Regrow Ag’s Co-Founder, Anastasia Volkova Heuristics and Hunches hiring , pmf , vertical-saas , icp	2	423	December 11, 2023
Bootstrapping after 8 Years on the VC-Backed Path, Getting to Multi-Million ARR with a Team of 3, and Notes on PLG with Userflow’s Co-Founder, Esben Friis-Jensen Heuristics and Hunches capital-efficiency , product-led-growth , bootstrapping , founders-self	4	962	November 22, 2023
How Selling 3K AppSumo Deals Proved Foundational, Not Niching Down, and Other Reflections on Scaling a Bootstrapped SaaS with Paperform’s Co-Founder, Dean McPherson Heuristics and Hunches niches , user-onboarding , differentiation , product-launches , bootstrapping	2	1249	November 6, 2023
How Atlassian Began in a Niche, Laddering to Scale, and Lessons from 2 Decades of Building for Development Teams with Released’s Co-Founder, Jens Schumacher Heuristics and Hunches dev-tools , product , niches	2	944	October 25, 2023
The Necessity and (Unceasing) Magic of Doing Thousands of User Onboarding Calls with Vimcal’s Co-Founder, John Li Heuristics and Hunches user-onboarding , freemium , product , retention	0	508	October 6, 2023
The Trouble with Building too Close to User Love, Why PLG Requires Balancing 4 Different Roadmaps, and Other Earnest Notes from Winding Down a Startup with Kairn’s Co-Founder, Patricia Bernasconi Heuristics and Hunches pivots , product-led-growth , pmf , founders-self , product	1	577	October 3, 2023
How Early Adopters Don’t Have to be Ideal Customers, Founder-Done Customer Support as a Growth Strategy, and Other Notes on Building with Reasonable Ambition with Missive’s Co-Founder, Philippe-Antoine Lehoux Heuristics and Hunches early-stage-growth , founders-self , bootstrapping , product	2	679	September 28, 2023
“It’s Tempting to Start Selling Something We’d Build 6 Months Down the Line” and Other Notes on Early Validation with Alphadoc’s Co-Founder, Job Rietbergen Heuristics and Hunches product-led-growth , customer-research , product , idea-validation	2	686	September 25, 2023
“No One Can Represent All Sides of an Argument Better Than You Can” and Other Instructive Notes on Early-Stage Product Marketing with Vanta’s VP of Marketing, Sarah Scharf Heuristics and Hunches customer-research , operators-series , operating-principles , product-marketing	2	799	September 8, 2023
“I Think I’m a Historian” — Pivots vs Hops, HubSpot’s Singular Self-Awareness, Why Bundling Gets Rebranded Every 3 Years, and Other Discerning Lessons with Nira’s Co-Founder, Hiten Shah Heuristics and Hunches pivots , enterprise , bundling , strategy , founders-self	2	657	August 23, 2023
Scaling an Open Source Tool While Running an Agency, Giving Back Control with On-Prem Deployments, and Bootstrapping Decisions with Flagsmith’s Founder, Ben Rometsch Heuristics and Hunches open-source , bootstrapping , fundraising , pmf , dev-tools	2	520	July 18, 2023
Prioritizing Engineering Momentum over Accurate Timelines and Building on the Merits of a Car When Users Might Want Faster Horses with Compose’s Co-Founder, Rami Kalai Heuristics and Hunches competitive-markets , metrics , operating-principles , pmf , product	2	541	July 4, 2023
I'm A Smart Bear (Jason Cohen), founder of 2 unicorns, both bootstrapped & funded; bought, sold, and invested in startups. AMA! AMAs	34	2679	June 27, 2023
How the Founder Persona Likely isn’t Your ICP, Why Biz Fundamentals Trump All Silicon Valley “Must-Haves”, and Other Recognitions with Basis’ Founder, Bebe Kim Heuristics and Hunches capital-efficiency , metrics , growth , pmf , founders-self	1	676	June 19, 2023
Interviewing 200 Prospects (and as Many End Users), Building a Quality/Quantity Waitlist, and Invaluable Lessons from Hotjar with trumpet’s Co-Founder, Rory Sadler Heuristics and Hunches customer-centricity , customer-research , culture , operating-principles , waitlist	2	597	June 12, 2023
Why It’s OK if Your ICP Can’t Pay Yet, Investor Pitch vs Customer Pitch, and Doing YC after 2 Major Exits with Common Paper’s Co-Founder, Jake Stein Heuristics and Hunches serial-founder , fundraising , pricing , pitches , yc	5	894	June 5, 2023
Pursuing an Open Source, Bootstrapped, Long-Run Path towards Serving the Fortune 1 Million with Typesense’s Co-Founder, Jason Bosco Heuristics and Hunches smbs , bootstrapping , fundraising , pricing , open-source	6	753	June 1, 2023
Why “Charge More” is Way-Easier-Said-Than-Done Advice, and Other Data-Driven Pricing Lessons with Uizard’s Co-Founder, Tony Beltramelli Heuristics and Hunches pmf , operating-principles , pricing , segmentation	2	669	May 22, 2023
Starting with the Price, Making (Hard-Fought) Peace with Platform Risk, and Giving Up Adderall Superpowers with Rodeo’s Co-Founder, Ben Fisher Heuristics and Hunches crowded-markets , pricing , founders-self , platform-risk	8	1611	May 4, 2023
Pivoting from a Promising Idea, Getting to Default Alive, and Building for/Selling to Developers with Onboardbase’s Founder, Dante Lex Heuristics and Hunches pivots , fundraising , operating-principles , dev-tools , default-alive	4	1211	May 3, 2023

Welcome to Relay!

Hi there! Welcome to Relay. We are so excited to have you here! :slightly_smiling_face: Ever since Jan 23rd, 2020, when EnjoyHQ’s co-founder, Sofia Quintero, drafted and shared her earnest notes on starting up, Relay…