Relay by Chargebee

Topic	Replies	Views	Activity
Welcome to Relay! Hi there! Welcome to Relay. We are so excited to have you here! :slightly_smiling_face: Ever since Jan 23rd, 2020, when EnjoyHQ’s co-founder, Sofia Quintero, drafted and shared her earnest notes on starting up, Relay…	1	4300	December 6, 2019
"As We Scale, We Operate More Like a Typical (Horizontal) B2B SaaS Business Rather Than a Vertical One” and Other Lessons on Building an Ag-Tech SaaS with Regrow Ag’s Co-Founder, Anastasia Volkova Heuristics and Hunches hiring , pmf , vertical-saas , icp	0	32	November 30, 2023
Bootstrapping after 8 Years on the VC-Backed Path, Getting to Multi-Million ARR with a Team of 3, and Notes on PLG with Userflow’s Co-Founder, Esben Friis-Jensen Heuristics and Hunches bootstrapping , product-led-growth , founders-self , capital-efficiency	4	250	November 22, 2023
How Selling 3K AppSumo Deals Proved Foundational, Not Niching Down, and Other Reflections on Scaling a Bootstrapped SaaS with Paperform’s Co-Founder, Dean McPherson Heuristics and Hunches bootstrapping , user-onboarding , differentiation , product-launches , niches	2	593	November 6, 2023
How Atlassian Began in a Niche, Laddering to Scale, and Lessons from 2 Decades of Building for Development Teams with Released’s Co-Founder, Jens Schumacher Heuristics and Hunches product , dev-tools , niches	2	223	October 25, 2023
The Necessity and (Unceasing) Magic of Doing Thousands of User Onboarding Calls with Vimcal’s Co-Founder, John Li Heuristics and Hunches user-onboarding , freemium , product , retention	0	198	October 6, 2023
The Trouble with Building too Close to User Love, Why PLG Requires Balancing 4 Different Roadmaps, and Other Earnest Notes from Winding Down a Startup with Kairn’s Co-Founder, Patricia Bernasconi Heuristics and Hunches pivots , pmf , product-led-growth , founders-self , product	1	190	October 3, 2023
How Early Adopters Don’t Have to be Ideal Customers, Founder-Done Customer Support as a Growth Strategy, and Other Notes on Building with Reasonable Ambition with Missive’s Co-Founder, Philippe-Antoine Lehoux Heuristics and Hunches bootstrapping , early-stage-growth , founders-self , product	2	258	September 28, 2023
“It’s Tempting to Start Selling Something We’d Build 6 Months Down the Line” and Other Notes on Early Validation with Alphadoc’s Co-Founder, Job Rietbergen Heuristics and Hunches product-led-growth , customer-research , product , idea-validation	2	278	September 25, 2023
“No One Can Represent All Sides of an Argument Better Than You Can” and Other Instructive Notes on Early-Stage Product Marketing with Vanta’s VP of Marketing, Sarah Scharf Heuristics and Hunches customer-research , operating-principles , operators-series , product-marketing	2	366	September 8, 2023
“I Think I’m a Historian” — Pivots vs Hops, HubSpot’s Singular Self-Awareness, Why Bundling Gets Rebranded Every 3 Years, and Other Discerning Lessons with Nira’s Co-Founder, Hiten Shah Heuristics and Hunches pivots , founders-self , enterprise , bundling , strategy	2	340	August 23, 2023
Scaling an Open Source Tool While Running an Agency, Giving Back Control with On-Prem Deployments, and Bootstrapping Decisions with Flagsmith’s Founder, Ben Rometsch Heuristics and Hunches bootstrapping , fundraising , pmf , dev-tools , open-source	2	322	July 18, 2023
Prioritizing Engineering Momentum over Accurate Timelines and Building on the Merits of a Car When Users Might Want Faster Horses with Compose’s Co-Founder, Rami Kalai Heuristics and Hunches pmf , operating-principles , metrics , product , competitive-markets	2	303	July 4, 2023
I'm A Smart Bear (Jason Cohen), founder of 2 unicorns, both bootstrapped & funded; bought, sold, and invested in startups. AMA! AMAs	34	1810	June 27, 2023
How the Founder Persona Likely isn’t Your ICP, Why Biz Fundamentals Trump All Silicon Valley “Must-Haves”, and Other Recognitions with Basis’ Founder, Bebe Kim Heuristics and Hunches growth , pmf , metrics , founders-self , capital-efficiency	1	408	June 19, 2023
Interviewing 200 Prospects (and as Many End Users), Building a Quality/Quantity Waitlist, and Invaluable Lessons from Hotjar with trumpet’s Co-Founder, Rory Sadler Heuristics and Hunches customer-centricity , culture , customer-research , operating-principles , waitlist	2	336	June 12, 2023
Why It’s OK if Your ICP Can’t Pay Yet, Investor Pitch vs Customer Pitch, and Doing YC after 2 Major Exits with Common Paper’s Co-Founder, Jake Stein Heuristics and Hunches fundraising , serial-founder , pricing , pitches , yc	5	502	June 5, 2023
Pursuing an Open Source, Bootstrapped, Long-Run Path towards Serving the Fortune 1 Million with Typesense’s Co-Founder, Jason Bosco Heuristics and Hunches bootstrapping , fundraising , smbs , pricing , open-source	6	480	June 1, 2023
Why “Charge More” is Way-Easier-Said-Than-Done Advice, and Other Data-Driven Pricing Lessons with Uizard’s Co-Founder, Tony Beltramelli Heuristics and Hunches pricing , pmf , operating-principles , segmentation	2	442	May 22, 2023
Starting with the Price, Making (Hard-Fought) Peace with Platform Risk, and Giving Up Adderall Superpowers with Rodeo’s Co-Founder, Ben Fisher Heuristics and Hunches crowded-markets , pricing , founders-self , platform-risk	8	862	May 4, 2023
Pivoting from a Promising Idea, Getting to Default Alive, and Building for/Selling to Developers with Onboardbase’s Founder, Dante Lex Heuristics and Hunches fundraising , pivots , operating-principles , dev-tools , default-alive	4	550	May 3, 2023
Why “Move Fast and Break Things” is Outdated Advice, Prioritizing Quality and Speed, and Crossing 15K Users with Jam’s Co-Founder, Dani Grant Heuristics and Hunches pmf , operating-principles , product	2	579	April 28, 2023
“The AI Hype Can Accelerate Your Growth, Not Create It” and Other Notes on Making a Defensible, AI-First, B2B Bet with Question Base’s Co-Founder, Yana Vlatchkova Heuristics and Hunches ai , founders-self , competitive-markets , mvp	2	635	April 21, 2023
“It Takes a Lot of Listening Up-Front” and Other Must-Dos of Placing Community at the Core of Building and Selling with Harlow’s Co-Founder, Samantha Anderl Heuristics and Hunches customer-feedback , operating-principles , product , community	2	634	April 11, 2023
“Design Partners are Just Early Customers” and Other Notes on Structuring Early-Stage Research with Spellbound’s Founder, Akshaya Dinesh Heuristics and Hunches segments , pmf , customer-research , design-partners	2	516	March 29, 2023
“In B2B, Don’t Just Know Your TAM, Ask How Many Users Will Likely Become Experts” and Other Essential Reminders with Dragonboat’s Founder, Becky Flint Heuristics and Hunches pmf , operating-principles , product	1	657	March 7, 2023
When to Switch on the Customer-Led Mode, Pivoting (4 Times) towards PMF, and Other Discerning Realizations with Summit’s Founder, Matt Wensing Heuristics and Hunches pivots , pmf , founders-self , gtm , integrations	4	956	March 2, 2023
PostHog, Mixpanel, Amplitude, Heap - what Data Driven Product Development actually looks like What Am I Missing operating-principles , product	3	511	February 14, 2023
"No One is Coming to Save Us," The "Need to Reestablish PMF," and Other Earnest Founder Commits for 2023 Heuristics and Hunches pmf , operating-principles , founders-self , constraints	1	1145	February 13, 2023
SaaS Founders at Work '22 Edition: 42 Inspiring Heuristics and Hunches from 194 Years of Building Heuristics and Hunches bootstrapping , fundraising , pmf , operating-principles , founders-self	1	1296	January 22, 2023

Welcome to Relay!

Hi there! Welcome to Relay. We are so excited to have you here! :slightly_smiling_face: Ever since Jan 23rd, 2020, when EnjoyHQ’s co-founder, Sofia Quintero, drafted and shared her earnest notes on starting up, Relay…