Topics tagged customer-centricity

Topic	Replies	Views	Activity
Dropping Per-Seat Pricing after 14 Years, Creating a Customer-First Usage-Based Model, and Reckoning with an AI-Catalyzed Innovator’s Dilemma with Help Scout’s Nick Francis Heuristics and Hunches customer-centricity , pricing , pmf , ai , product	0	290	April 18, 2025
Interviewing 200 Prospects (and as Many End Users), Building a Quality/Quantity Waitlist, and Invaluable Lessons from Hotjar with trumpet’s Co-Founder, Rory Sadler Heuristics and Hunches customer-centricity , culture , customer-research , operating-principles , waitlist	2	665	June 12, 2023
Ignoring MRR for the Self-Serve Switch, “Dogfood upon Dogfood upon Dogfood,” and other Lessons in Breaking out of Constraints with Lately AI’s Co-Founder, Kate Bradley Chernis Heuristics and Hunches customer-centricity , culture , product-led-growth , founders-self	2	1626	July 26, 2022
“How We Deleted a 1/3rd of Our Product and Made it 10x Better” with Arrows’ co-founder, Daniel Zarick Heuristics and Hunches customer-centricity , operating-principles , product	4	1833	June 22, 2022
Hey-oh! 🤠 I'm Josh Founder CEO of Referral Rock AMA AMAs bootstrapping , customer-centricity , culture , hiring , working-remotely , operating-principles	33	3067	June 3, 2022
Choosing the Kano Model over the RICE Framework and Other Discoveries in “Building for User Love” with Scribe’s Co-Founder, Jennifer Smith Heuristics and Hunches customer-centricity , operating-principles , product	2	940	April 11, 2022
I'm Hubert Palan, Co-founder and CEO of Productboard. AMA! 👋 AMAs past-guests , customer-centricity , fundraising , pmf , founders-self , product	25	5976	September 16, 2021
I’m Martha Bitar, co-founder and CEO of Flodesk. Ask me anything! AMAs past-guests , bootstrapping , co-founders , customer-centricity , affiliates , crowded-markets	22	9081	May 6, 2021
I'm James Gill, Co-Founder and CEO of GoSquared. AMA! AMAs past-guests , customer-centricity , content-marketing , pricing , operating-principles , categories	33	4907	May 15, 2020
I'm Sofia Quintero. Founder and CEO at EnjoyHQ. Previously, Head of Growth at Geckoboard. Customer Research is my thing... AMA! AMAs past-guests , customer-centricity , fundraising , customer-research , product-roadmaps , founders-self	28	3969	January 28, 2020