I'm David Okuniev co-founder and creator of Typeform & VideoAsk

[dokuniev (David Okuniev)]

@raviramani

Hi David,

Thanks so much for doing this AMA with us. Typeform is just brilliant, we are big fans! I have the following questions.

1. I love your company success flywheel. How has your team adapted to being remote? What have you done to keep your culture going?
2. I completely agree with your statement of combing customer feedback and vision. How do you achieve the balance of just the right amount of feedback while sticking to your vision for the product?

Thanks in advance.
Best wishes for your success.
Ravi

Thanks Ravi!

1. We’re now fully remote and have embraced it. We asked the entire company if they would want to go back to the office (when possible) and most opted for a hybrid model where they would mainly work from home but a few times a month would come back to a central hub to mingle, meet and work.
   I think we’ve adapted pretty well. As far as keeping the culture going, the main challenge is not being able to spend time together f2f (as most of us are locked down) + there are no company events so we lose the opportunity to really bond. So we’re left with ‘Zoom’ in order to have all-hands, our "Meaningful"conference series which we kicked off last year and lastly just relying on teams to create bonds through their own online meetings.

2. I don’t know if there is a recipe for this. In my case I generally lean more on intuition and use customer feedback to challenge my own intuitions.