I'm Hubert Palan, Co-founder and CEO of Productboard. AMA! 👋

Hi Aditi,
To me what matters is the overall workflow and how tight that workflow needs to be. In the ideal world we would have one digital platform for everything so that we wouldn’t have to switch among tools for the individual steps in the workflow. So the way I think about it is how “close” the individual steps/use cases are to each other and how well I can satisfy them within one platform. If they are very close, if there would be a lot of manual work/friction for the user to switch from one tool to another and if we have the resources and skills to build a good enough solution than it is a candidate for us to deliver. It might not be all at once, it all depends on your product strategy. In our case we picked the use cases that are very close to each other in terms of Product Management flow and use cases that share common underlying data model and thus benefit from having the data available between the steps of the flow. Some of the decisions are very hard because it is difficult to understand the details of all of the processes and your ability to deliver good enough solution in advance. But this is the framework I use.

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