I'm Ching Goh, co founder and CEO of Piktochart and Piktostory. AMA! 🙋🏻‍♀️

Hey @Krish , thanks for your question! We’ve recently checked out Chargebee :slight_smile: As I’m interviewing, I usually care about 2 things.

  1. Getting to know the person and assessing a fit
  2. Presenting the challenges that we have to assess if there’s a fit.

I’m not sure about everyone else, but I’ve usually had about 90 mins of an interview where I spend about 30 minutes talking about the challenges that we are going through and trying to see how the person would respond. I kind of preferred to turn it into a discussion, so this document serves as a pre-read. This stage is really important, because we know that a person who would be a great fit at one organization doesn’t necessarily fit well somewhere else. I find that by going through this process, we reduce (not eliminate) the possibility of a wrong hire.

In the document, I go through:

  • History and where are we going
  • Current company make up, SWOT
  • Team structure and the person’s responsibilities
  • The unique challenges in this role and who would be an excellent fit

From what I was told, the right candidates that value transparency really appreciate this “odd” process. They automatically know what’s it like working together with me, my thought process and what I value and do not value. It takes me some time to craft a good “letter” but I have found this to be totally worth it!

4 Likes