I’m Rich Waldron, Founder and CEO of Tray.io. AMA!

Hi Divyansh,

Super interesting question, it’s funny how reflection often leads to us feeling very different about a prior experience - I’m sure there many experiences that were exceptionally painful at the time that I look back on through a different lens today.

For me personally it was accepting that just being the best product isn’t enough, and that ultimately great GTM trumps having the best offering in the market. I still dislike that I believe this to be true (and hope to change my opinion someday) but the perfect storm is being the best of both - that is unstoppable.

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