Early stage we were incredibly unstructured. Frankly, we did not know how to hire. We also could not attract a lot of talent because we were 20 year old kids working out of the house or apartment. Now with about 300 employees and a full-fledged recruiting team and people who are actually devoted to employee screening and selling, we’re getting better candidates, and have a much more thorough process that works.
I think one of my biggest regrets early on was not hiring a general admin who could oversee recruiting for me. I did so much of the interviewing and screening of candidates myself. I was a truly awful CEO for the first few years and I am still kicking myself for mistakes I made a few quarters ago. I found myself to be a lazy recruiter with too few candidates to evaluate because I just didn’t have the time to cast a wider net. I also didn’t know how to build a more structured process and objective way of evaluating candidates.
I’d recommend reading Who which is a fantastic book that we base our recruiting/hiring off.