# I'm Jessica Mah, CEO and co-founder of inDinero. AMA!

**URL:** <https://gorelay.co/t/im-jessica-mah-ceo-and-co-founder-of-indinero-ama/258>\
**Category:** AMAs\
**Tags:** past-guests, co-founders, hiring, services, working-remotely\
**Created:** [March 18, 2020, 6:26pm UTC](https://gorelay.co/t/im-jessica-mah-ceo-and-co-founder-of-indinero-ama/258 "2020-03-18T18:26:29Z")\
**Posts on this page:** 1\
**Showing post:** 14

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**Author:** ![JMah](https://sea2.discourse-cdn.com/flex020/user_avatar/gorelay.co/jmah/32/214_2.png) [@JMah](https://gorelay.co/u/JMah)\
**Post date:** [May 7, 2020, 12:09am UTC](https://gorelay.co/t/im-jessica-mah-ceo-and-co-founder-of-indinero-ama/258/14 "2020-05-07T00:09:58Z")

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> [@rajaraman](#):
>
> - Even in a small team, learning from organizational failures isn’t quite straightforward. And without assessing them right, we’re unlikely to avoid them next time around. In that phase of transformation, how differently did you look at some of the mistakes and what really helped in doing so?
> - How have those early mistakes shaped the culture at inDinero, especially the way failures are perceived and dealt with?

Thanks for your questions! I think having an objective third party to assess helps a lot. It’s very easy for us to learn the wrong lessons or just not learn any lessons from mistakes, given how crazy workload in a startup can be. As or right now I am leveraging two executive coaches, my therapist, and two more business consultants to help me figure out how I’ve screwed up and how I can improve and how we can improve the business. I also have my former COO now as a board member who I trust to be objective in telling me what he thinks the mistakes have been and where we may be repeating mistakes because we didn’t post-mortem properly.

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